Service Issue - Login
Incident
Report for Linode
Postmortem
On April 19th, 2022, at 02:30 Coordinated Universal Time, we observed degraded performance in our login platform ( login.linode.com ). Our teams identified the root cause to be related to our rate-limiting rules, which resulted in dropped communications for legitimate traffic.
We have taken measures to enhance the existing rate limiting logic; and have implemented additional controls to prevent similar disruptions going forward.
Thank you for your patience and understanding.
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
Our team is investigating a service issue affecting the login service. During this time, users may experience delays or errors when attempting to use Cloud Manager or other systems which rely on login.
We will share additional updates as we have more information.
We will share additional updates as we have more information.
This incident affected: Linode Manager and API.