App and website functionality has returned to normal. If you experience any continuing issues please contact our support team
Posted Oct 04, 2021 - 08:41 UTC
Monitoring
We experienced an issue with an expired certificate: lets encrypt 'DST Root CA X3' You can read about this certificate expiration here: https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/ We are continuing to monitor this and believe that our application is back to full functionality. Please contact us through the Intercom chat bubble if you experience any connection errors.
Posted Oct 02, 2021 - 01:29 UTC
Update
We've implemented a temporary fix to restore partial use of the /app/ pages. Some issues way still be present. Continuing to work towards restoring full use.
Posted Oct 01, 2021 - 09:10 UTC
Update
Hosted Graphite main page is down but most of the app's functionality can be accessed by navigating to the 'My Team Accounts' link in the /app/ error page. We are continuing to work on a fix for this issue.
Posted Sep 30, 2021 - 18:31 UTC
Update
While the Hosted Graphite portion of our website is down, you can still access all of your dashboards by clicking on the 'My Dashboards' link on the error page. We are currently working on a fix for the website issues.
Posted Sep 30, 2021 - 16:40 UTC
Identified
The issue has been identified and a fix is being implemented.