Service Degradation
Incident Report for Fuze
Resolved
We have resolved the issue, and expect that all services are functioning normally.

Again, we apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Nov 16, 2020 - 14:45 EST
Monitoring
We have resolved the issue, and expect that all services are functioning normally. We will monitor this event for the next 30 minutes before setting the status to "resolved." If you continue to experience issues, please contact support via the Community, or by emailing support@fuze.com. To ensure the quickest feedback, please make reference to incident INC-4615.

We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.
Posted Nov 16, 2020 - 13:52 EST
Update
We are continuing to investigate this issue.
Posted Nov 16, 2020 - 13:30 EST
Investigating
We are receiving multiple reports of inbound call failure across the Fuze network. This may impact services. We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience caused and appreciate your patience.
Posted Nov 16, 2020 - 13:24 EST
This incident affected: Voice Services - North America (Ashburn, VA, Boston, MA, San Francisco, CA, San Jose, CA).