Kore.ai Inc Status - Kore.ai XO Platform

Kore.ai XO Platform - Maintenance

Incident Report for Kore.ai Inc

Resolved

Hi All

Maintenance activity has been completed successfully on the XO platform. All our services are operational now.

Thank you for your patience & apologies for any inconvenience that may have caused.

Posted Dec 24, 2022 - 15:42 IST

Monitoring

Hi there

This is to update you that we are still working on the maintenance activity on our XO platform.

Posted Dec 24, 2022 - 15:02 IST

Investigating

Hi there,

This is to inform you that we are working on a maintenance activity on the XO platform

While we do not expect any interruptions during this upgrade, some users may experience latency with bot responses

Thanks
Kore.ai Team

Posted Dec 24, 2022 - 14:47 IST

This incident affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - USA (Nuance, Kore IVR, Kore Agent Desktop).