Notifications not being sent to customers
Incident Report for Currencycloud
Resolved
The backlog of delayed notifications has been processed and the service remains stable following a period of monitoring, therefore this Incident is now considered Resolved.
Posted Feb 23, 2021 - 16:31 UTC
Monitoring
Service has been restored and new notifications are being sent. The notifications that were delayed earlier caused a significant backlog which is currently being worked though, we will monitor the service until that backlog has cleared.
Posted Feb 23, 2021 - 13:29 UTC
Update
We are continuing to work on the fix, unfortunately it is taking a little longer to deploy than expected
Posted Feb 23, 2021 - 12:21 UTC
Identified
The issue has been identified and a fix is being deployed, we estimate that the issue will be resolved in around 40 minutes
Posted Feb 23, 2021 - 11:02 UTC
Investigating
We are investigating an issue with notifications being delayed
Posted Feb 23, 2021 - 08:46 UTC
This incident affected: Notifications.