This incident was resolved at 2:10 pm MDT when a TSYS Gateway issue was corrected. Teams will be working on steps for remediation and prevention of future occurrences.
Posted Jun 03, 2021 - 13:17 MDT
Investigating
We are aware of an issue with TSYS Gateways and investigating this matter further.
Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
Posted Jun 03, 2021 - 12:30 MDT
This incident affected: Transaction Express (TXP) (Hosted, Virtual Terminal, Batch Upload, Recurring Billing, Tokenization / Manual Billing, ProcessNow / Mobile Payment Acceptance, ACH Processing, Web Services, Integrated Widget) and Transaction Central (Hosted, Virtual Terminal, Recurring Billing, Batch Upload, Web Services, ACH Processing).