Intermittent extension failure - HTTPerror
Incident Report for Rossum
Resolved
The issue has been resolved, and the affected extensions are now functioning properly. If you continue to experience any issues, please contact our support team at support@rossum.com
Posted Apr 03, 2023 - 12:26 UTC
Identified
The team has identified that the issue was caused by a recent planned product update.
Posted Apr 03, 2023 - 12:22 UTC
Investigating
We are currently investigating an issue with certain Rossum developed extensions not functioning properly, which is causing some clients to be unable to confirm their documents. This issue is affecting a limited number of clients and is being treated as a high priority.
Posted Apr 03, 2023 - 12:11 UTC
This incident affected: EU Ireland and US east coast.
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