Production performance issues impacting Data query

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Apr 26, 2023 - 02:22 PDT

Monitoring

A fix has been applied. We are monitoring the status.

Posted Apr 24, 2023 - 23:19 PDT

Identified

Our engineers are working on resolving a performance degradation impacting data queries.

Posted Apr 24, 2023 - 07:31 PDT

Investigating

Currently, our Production Environments are experiencing performance issues while using Data Queries. Our team is working on this with the highest priority. Please stay tuned for more details.

Posted Apr 24, 2023 - 03:48 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API).