SMS outbound delays

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

SMS outbound delays

Incident Report for Bandwidth

Resolved

This incident has been resolved. SMS outbound are delivering normally.

Posted Dec 04, 2020 - 23:09 EST

Monitoring

Messages are being received. We are continuing to monitor this and follow up about a fix.

Posted Dec 04, 2020 - 21:22 EST

Update

Bandwidth teams are following up with the provider to work toward resolution.

Posted Dec 04, 2020 - 20:30 EST

Investigating

Customers may experience delays in SMS outbound delivery. Bandwidth teams are investigating and working toward a fix.

Posted Dec 04, 2020 - 20:04 EST

This incident affected: United States Messaging Services (SMS Messaging (SMPP), Toll-Free SMS - Outbound).