Slow application performance for some users.

Incident Report for TaxJar

Resolved

This incident has been resolved.

Posted Mar 22, 2021 - 15:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 22, 2021 - 15:10 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 22, 2021 - 14:58 EDT

Investigating

We are investigating an issue that is affecting performance when uploading or viewing transactions for some users.

Posted Mar 22, 2021 - 14:32 EDT

This incident affected: TaxJar Reporting and TaxJar API (Transaction Push API).