Intermittent issue in European region
Incident Report for Egnyte
Resolved
This incident has been resolved.
Posted May 28, 2021 - 10:01 UTC
Update
We are continuing to monitor for any further issues.
Posted May 28, 2021 - 09:45 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 28, 2021 - 09:44 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 28, 2021 - 09:35 UTC
Update
We are continuing to investigate this issue.
Posted May 28, 2021 - 09:07 UTC
Investigating
We are experiencing a performance issue with our services in the European region and are investigating the problem — we will provide you an update in next 30 minutes.
Posted May 28, 2021 - 08:38 UTC
This incident affected: Collaboration (Web UI, Preview, Reports, Search, WebDAV, Desktop App, Mobile, Sync, FTP/SFTP, Email Notifications, Public APIs and Integrations, Registrations, TFA, Login).