Export API Outage

Incident Report for Mixpanel

Resolved

Incident has been resolved.

Posted Mar 28, 2021 - 22:54 PDT

Update

Still seeing degraded performance we burn through query backlog. Continuing to monitor closely

Posted Mar 28, 2021 - 22:37 PDT

Monitoring

Issue has been identified and fix has been shipped. We will continue to monitor systems closely.

Posted Mar 28, 2021 - 21:49 PDT

Update

We are continuing to investigate this issue.

Posted Mar 28, 2021 - 19:45 PDT

Update

We are continuing to investigate this issue.

Posted Mar 28, 2021 - 19:42 PDT

Investigating

We are currently experiencing an issue with our raw data export endpoint, https://data.mixpanel.com/api/2.0/export/. Some projects will see errors where we will not return a response and time out.

Posted Mar 28, 2021 - 19:08 PDT

This incident affected: Data Export API.