Zendesk Chat bots are not responding
Incident Report for Ultimate AI's System Uptime
Resolved
The incident is resolved as of now.
Posted Jan 24, 2023 - 15:17 CET
Monitoring
A fix has been Implemented and We continue to monitor the service.
Posted Jan 24, 2023 - 09:36 CET
Identified
The issue has been Identified and we are working on fix.
Posted Jan 24, 2023 - 00:04 CET
Update
We are continuing to investigate the root cause.
Posted Jan 23, 2023 - 23:03 CET
Update
The integration with Zendesk Chat is working as expected.

Our team is investigating the root cause.
Posted Jan 23, 2023 - 23:01 CET
Investigating
We are currently investigating an issue where bots integrated with Zendesk Chat are not responding to end-users.

We will continue to update this page as we progress with our investigation.
Posted Jan 23, 2023 - 22:54 CET
This incident affected: Chat integrations (Zendesk Chat).
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