Webhooks delayed
Incident Report for BigCommerce
Resolved
This incident has been resolved and the backlog of delayed webhooks has been processed.
Posted Jan 26, 2021 - 21:54 CST
Update
BigCommerce engineers continue to investigate the root cause of the delayed delivery of webhooks to a subset of stores.
Posted Jan 26, 2021 - 19:59 CST
Update
Engineers continue working towards resolving the delayed delivery of webhooks to a subset of stores.
Posted Jan 26, 2021 - 18:59 CST
Update
We are continuing to work on a fix for this issue.
Posted Jan 26, 2021 - 18:10 CST
Identified
BigCommerce engineers have identified the issue and a fix is being implemented.
Posted Jan 26, 2021 - 17:32 CST
Investigating
BigCommerce engineers are investigating an issue that is causing delayed delivery of webhooks to a subset of stores. We will provide another update shortly.
Posted Jan 26, 2021 - 16:37 CST