Increased SDK Error Rates Affecting US Clusters

Incident Report for Braze, Inc.

Resolved

This issue has been resolved and all systems are operating normally.

Posted Oct 04, 2022 - 19:03 EDT

Monitoring

Engineers have implemented a fix and we are currently monitoring the results

Posted Oct 04, 2022 - 18:47 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 04, 2022 - 18:45 EDT

Investigating

We are currently investigating increased SDK Error Rates on multiple US-based clusters

Posted Oct 04, 2022 - 18:34 EDT

This incident affected: US 01 Cluster (SDK Data Collection), US 02 Cluster (SDK Data Collection), US 03 Cluster (SDK Data Collection), US 06 Cluster (SDK Data Collection), and US 05 Cluster (SDK Data Collection).