Provider Issue (Metro Connect)

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Incident Report for Equinix

Resolved

Equinix Fabric Metro Remote port and Unprotected Metro Connect circuits experienced service interruption while Protected Metro Connect circuits experienced 50ms switching hit. Equinix engineers are investigating issue..

Incident Number: INC0036756

[Metro Connect - Americas (DA)]

Posted Apr 20, 2024 - 05:04 UTC

Update

Incident Number: INC0036756

[Metro Connect - Americas (DA)]

Posted Apr 19, 2024 - 07:42 UTC

Update

The issue has been identified and a fix is being implemented.

Incident Number: INC0036756

[Metro Connect - Americas (DA)]

Posted Apr 19, 2024 - 07:11 UTC

Identified

We are currently investigating this issue.

Incident Number: INC0036756

[Metro Connect - Americas (DA)]

Posted Apr 19, 2024 - 06:57 UTC

This incident affected: Metro Connect - Americas (DA - Dallas).