Message Latency

Incident Report for Zipwhip Status | Gateway

Resolved

Zipwhip Operations is Resolving this issue. We will be following up with our vendor for the root cause.

This latency may have affected some MT/MO messaging for all Gateway Customers. Messaging has returned to normal operation.

Thank you for your patience during Resolution of this Incident..

Posted Jun 15, 2021 - 16:34 PDT

Monitoring

Zipwhip Operations has Identified and implemented a fix. We are currently Monitoring with one of our vendors.

This latency may have affected some MT/MO messaging for all Gateway Customers. Messaging has returned to normal now.

Thank you for your patience during verification.

Posted Jun 15, 2021 - 16:07 PDT

Investigating

Zipwhip Operations is currently investigating an issue with Message Latency affecting Gateway Customers

This latency may affect some MT/MO messaging for all Gateway Customers.

Thank you for your patience while we investigate this issue, more details will be provided as available.

Posted Jun 15, 2021 - 15:53 PDT

This incident affected: SMS (Inbound (MO), Outbound (MT)) and MMS (Inbound (MO), Outbound (MT)).