Increased error rate on the send API

Incident Report for sendwithus

Resolved

This incident has been resolved.

Posted Mar 10, 2022 - 17:16 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 10, 2022 - 15:09 PST

Identified

We have identified a problem with the reliability of the Sendwithus API and were working on a resolution. HTTP 5xx errors are safe to retry.

Posted Mar 10, 2022 - 14:11 PST

This incident affected: API.