Partial outage SMS delivery

Incident Report for Bird

Resolved

This incident has been resolved, all the delayed messages have been sent successfully.

We apologise for any inconvenience this incident may have caused you.

Posted Jul 21, 2021 - 17:50 CEST

Monitoring

A fix has been implemented and our team engineering team is actively monitoring this incident. SMS outbound messages were delayed and they are being processed right now.

Posted Jul 21, 2021 - 17:18 CEST

Investigating

Our engineering team is investigating an issue affecting the delivery of SMS messages.

Posted Jul 21, 2021 - 16:39 CEST

This incident affected: Connectivity Platform (SMS - API).