DNS API Delays Impacting CNAME Creation and Provisioning

Incident Report for Server Status | Nexcess

Resolved

This incident has been resolved.

Posted Nov 07, 2023 - 11:01 EST

Identified

Our team is currently monitoring an API issue that Cloudflare has been experiencing since November 2, 2023. This issue continues to cause delays in DNS zone provisioning and updates. This delay in CNAME creation and propagation can result in provisioning failures and is something we are watching very closely.

While the API delays are limited and the overall impact is relatively low, we are actively working with Cloudflare and closely monitoring our systems. If you have any questions, or if you are experiencing issues that you believe may be related, please don't hesitate to reach out to us at support@nexcess.net, or call us at 866-639-2377 (domestic) or +1-313-279-0722 (international).

Posted Nov 06, 2023 - 11:32 EST

This incident affected: Nexcess Global DNS.