The system patch has been completed and we are actively monitoring the results.
Posted Mar 25, 2021 - 12:53 UTC
Monitoring
The system patch has been completed and we are monitoring the results.
Posted Mar 25, 2021 - 12:23 UTC
Update
The system patch is now in progress
Posted Mar 25, 2021 - 12:00 UTC
Update
A fix is planned tentatively approx. 12am PDT / 7am UTC. Expected to address SOAP API performance and general MPKI service functionality. No down time is expected during deployment.
Posted Mar 25, 2021 - 05:07 UTC
Identified
An issue has been identified with batch processes locking out and engineering team are working to fix.
Posted Mar 25, 2021 - 02:22 UTC
Investigating
We are currently experiencing a technical problem with our MPKI 8 Batch processing services system and are working to resolve the issue as quickly as possible.
Please note: This issue should only be of impact to a subset of manufacturing accounts that use the batch processing functionality.
We are tracking this issue under Case# 02451989
While we work to restore access to our MPKI 8 Batch processing services, you can contact us through: Telephone:Call us