Statistics page data delays

Incident Report for Mapbox

Resolved

The incident has been resolved and all the missing usage data has been backfilled.

Posted Mar 18, 2021 - 05:55 UTC

Monitoring

A fix has been implemented and we're now processing all the backed up usage data. We will keep monitoring and we expect the Accounts Statistics page to be fully up-to-date in the next few hours.

Posted Mar 17, 2021 - 23:54 UTC

Identified

The Account Statistics page is currently showing partial usage data starting 03/16/2021, affecting graphs and reports for API requests, User Sessions and Monthly Active Users.
The cause of the issue has been identified and the team is actively working on a fix.

Posted Mar 17, 2021 - 18:21 UTC

This incident affected: Accounts.