Degraded Call Quality
Incident Report for Cytracom
Resolved
This incident has been resolved.
Posted May 17, 2023 - 15:51 CDT
Update
Call completion and quality remain stable within normal levels.
Posted May 17, 2023 - 14:38 CDT
Monitoring
Call quality has been within target levels for the last hour. We will continue to monitor this incident throughout the day.
Posted May 17, 2023 - 12:56 CDT
Investigating
We are currently investigating an issue causing degraded call quality for a subset of customers.
Posted May 17, 2023 - 12:23 CDT
This incident affected: Voice Services (Call Completion).