Lob API Issues

Incident Report for Lob

Resolved

This issue has been resolved and our systems have stabilized.

Posted Mar 05, 2021 - 15:11 PST

Monitoring

Systems appear to be stable now, but we will continue to monitor performance closely to ensure ongoing stability from here on out.

Posted Mar 03, 2021 - 12:04 PST

Identified

The resolution to the issue is being actively worked on by our team.

Posted Mar 03, 2021 - 11:30 PST

Update

We are still actively investigating the root cause of the issue but performance has improved across the board. We will continue to provide updates.

Posted Mar 03, 2021 - 11:00 PST

Update

We are continuing to investigate this issue.

Posted Mar 03, 2021 - 10:29 PST

Investigating

We're experiencing an elevated level of API errors and latency and are currently looking into the issue.

Posted Mar 03, 2021 - 10:27 PST

This incident affected: API and Dashboard.