Qualys Cloud Platform Operations has implemented a fix for the issue causing some of the VM/PC/CertView Scans to remain in "Queued" status and we are monitoring the results. Further updates will be shared as they become available.
The ticket reference for this activity is IM-4711.
Posted Nov 05, 2020 - 06:44 PST
Identified
Qualys Cloud Platform Operations has identified the issue causing some of the VM/PC/CertView Scans to remain in "Queued" status and a fix is being implemented. The scans are running fine in the backend. Further updates will be shared as they become available.
The ticket reference for this activity is IM-4711.
Posted Nov 05, 2020 - 01:39 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC/CertView Scans to remain in "Queued" status in UI for a long time. The scans are running fine in the backend. Further updates will be shared as they become available.
The ticket reference for this activity is IM-4711.
Posted Nov 05, 2020 - 00:58 PST
This incident affected: US Platform 2 (CertView (CERT), Policy Compliance (PC), Vulnerability Management (VM)).