We have solved the issue and are monitoring to ensure the issue does not come back. If you have any additional issues, please reach out to the support team.
Posted Jul 11, 2022 - 21:30 UTC
Update
We have resolved all issues related to this incident and are continuing to monitor our services, as well as feedback from our customers. Thank you for your continued patience.
Posted Jul 08, 2022 - 13:38 UTC
Monitoring
Engineering is monitoring services after completion of scheduled maintenance.
Posted Jul 07, 2022 - 03:21 UTC
Identified
All BCAS services in the Canada region will be unavailable for up to one hour beginning Thursday, July 7 2:30 UTC until 3:30 UTC while maintenance is performed to fix this issue. Thank you for your patience and for choosing Barracuda.
Posted Jul 06, 2022 - 20:42 UTC
Investigating
We are currently investigating an issue impacting Cloud Archiving Service and Message Archiver customers in the Canada region. Some customers may experience a delay in mail processing.
Posted Jul 06, 2022 - 14:54 UTC
This incident affected: Message Archiver (Cloud Replication) and Cloud Archiving Service (Mail Processing).
