Elevated error rates for Rewind backups on the Shopify platform in the US region

Incident Report for Rewind

Resolved

This incident has been resolved.

Posted Nov 20, 2020 - 16:01 EST

Monitoring

A fix has been implemented and we are monitoring the results

Posted Nov 20, 2020 - 15:22 EST

Investigating

We're investigating elevated error rates for Rewind backups on the Shopify platform in the US region. Our team is on it!

Posted Nov 20, 2020 - 13:10 EST