SASE status page (The SASE specific SLA metrics and historical data on this page will go EOL by September 2023)

WildFire Issue

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted 10 months ago. Aug 14, 2024 - 23:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 10 months ago. Aug 14, 2024 - 22:32 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 10 months ago. Aug 14, 2024 - 17:24 UTC

Update

We are continuing to investigate this issue.
Posted 10 months ago. Aug 14, 2024 - 16:00 UTC

Update

We are continuing to investigate this issue.
Posted 10 months ago. Aug 14, 2024 - 14:05 UTC

Investigating

WildFire is currently experiencing an issue in India, Australia and Singapore clouds. We are actively working on this issue and will provide another update by with further details.

Customer Impact: Sample verdict delays

Workaround: NA
Posted 10 months ago. Aug 14, 2024 - 13:29 UTC
This incident affected: WildFire (WildFire Europe Cloud, WildFire Singapore Cloud, WildFire UK Cloud, WildFire Australia Cloud, WildFire Germany Cloud, WildFire India Cloud).