Cloudflare implemented a fix. We notice an improvement in accessing the previously impacted websites. However, while we are waiting for a resolution confirmation from Cloudflare, there could be further disruptions.
Posted Jun 21, 2022 - 08:02 UTC
Monitoring
You may be experiencing 500 Errors while reaching MANGOPAY.COM websites (Hub, Dashboard, commercial site) since 06:34 AM UTC. These disturbances are due to an incident at our partner Cloudflare: https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj We are monitoring the situation and will keep you updated.
This is impacting anyone in the PRODUCTION environment trying to access the impacted websites from the following countries: - Germany - United Kingdom - United States - Netherlands - Luxembourg
Post Incident closure update:
We also noticed that users from the aforementioned countries also encountered 500 HTTP errors while trying to reach our API in Production and in Sandbox between 06:27 and 07:12 AM UTC
Posted Jun 21, 2022 - 07:34 UTC
This incident affected: Production (Mangopay Production Dashboard, Mangopay Hub).