Synthetic Monitoring Issues - Singapore Region
Incident Report for Grafana Cloud
Resolved
We have observed a continued stable period of connectivity in Synthetic Monitoring between the Singapore probe and the us-central-0 cluster. Instances in this region should no longer experience issues creating or running Synthetic Monitoring checks, or collecting data, in the Singapore region, only.

At this time, we are considering this issue resolved. No further updates.
Posted Mar 21, 2023 - 20:03 UTC
Update
We are continuing to monitor the connectivity issues between the Singapore probe and the us-central-0-cluster. Instances experiencing these connectivity disruptions may continue to experience issues creating or running Synthetic Monitoring checks, or collecting data, in the Singapore region, only.

We are continuing to track updates and progress from the third-party provider. We will continue to monitor and relay updates accordingly.
Posted Mar 18, 2023 - 20:56 UTC
Update
The Synthetic Monitoring connectivity issues between the Singapore probe and the us-central-0-cluster continue to persist. Instances experiencing these connectivity disruptions may continue to experience issues creating or running Synthetic Monitoring checks, or collecting data, in the Singapore region, only.

We are continuing to track updates and progress from the third-party provider. We will continue to monitor and relay updates accordingly.
Posted Mar 17, 2023 - 00:23 UTC
Monitoring
We continue to monitor the connectivity issues in Synthetic Monitoring between the Singapore probe and the us-central-0 cluster. Instances experiencing these connectivity disruptions may continue to experience issues creating or running Synthetic Monitoring checks, or collecting data, in the Singapore region, only.

We have traced the issue to a third-party provider and they are currently undergoing mitigation and correction efforts. We will continue to monitor and relay updates accordingly.
Posted Mar 15, 2023 - 13:55 UTC
Identified
As of roughly 14:00 UTC, we were alerted to some connectivity issues in Synthetic Monitoring between the Singapore probe and the us-central-0 cluster. Instances experiencing these connectivity disruptions may experience issues creating or running Synthetic Monitoring checks, or collecting data, in the Singapore region, only.

We have traced the issue to a third-party provider and they are currently undergoing mitigation and correction efforts. We will continue to monitor and relay updates accordingly.
Posted Mar 14, 2023 - 13:46 UTC
This incident affected: Grafana Cloud: Hosted Grafana (GCP US Central - prod-us-central-0) and Grafana Cloud: Synthetic Monitoring (GCP Australia - prod-au-southeast-0: Public Probes).