New Uploads using FETCH not being processed
Incident Report for JW Player
Resolved
This incident has been resolved.
Posted Jun 10, 2022 - 22:16 UTC
Monitoring
We are continuing to monitor the issue.
Posted Jun 10, 2022 - 22:06 UTC
Update
Issue has been identified. Partial fix has been implemented. Customer uploads using FETCH are now being processed.
Underlying issue is being investigated.
Posted Jun 10, 2022 - 21:31 UTC
Update
We are continuing to investigate this issue.
Posted Jun 10, 2022 - 21:27 UTC
Investigating
We are investigating an issue with new uploads using FETCH method not being processed.
Posted Jun 10, 2022 - 21:23 UTC
This incident affected: New Video Upload and Transcoding & Processing.