Slow journey and email statistics

Incident Report for Autopilot Journeys

Resolved

Processing has caught up and we are now considering this resolved.

Posted Nov 29, 2021 - 18:38 UTC

Identified

We have identified an issue where journey and email statistics are taking longer than usual to process. This will mean that stats may appear in correct. They will eventually catch up, but there could be a delay of between 3-23 hours on statistics. We expect to have this issue resolved early next week. For now, continue to refresh the statistics and it will catch up over time.

Posted Nov 26, 2021 - 09:57 UTC

This incident affected: Application.