The server has been brought back online. The server cluster was upgraded with new hardware and software updates. All systems are operating under normal conditions. This will be monitored closely over the weekend. bmaas 7:58PM MST
Posted Apr 22, 2022 - 19:05 PDT
Identified
We have identified the issue as a server issue.
Posted Apr 22, 2022 - 16:50 PDT
Investigating
We are investigating a disruption. Currently AE applications are offline.
Posted Apr 22, 2022 - 13:42 PDT
This incident affected: PowerTrack US (REST API, SOAP API, PL1K Data Processing, PM2K Data Processing, Cell Modem Data Processing, User Interface (HTML), User Interface (Silverlight), Public Display Endpoints, Campbell Scientific Data Ingest, Alerts - Device to Server Communications, Locus to Powertrack Data Pipeline, PVGuard to Powertrack Data Pipeline, Deck to PowerTrack Data Pipeline, Image Uploads, Obvius Ingest).