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Date: 11/26/21 Start Time: 05:06 AM PST End Time: 11:18 AM PST
We received notification that the network issues previously reported by Canadian operators have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Dec 03, 2021 - 02:50 PST
Identified
Date: 11/26/21 Start Time: 05:06 PST End Time: Ongoing
We received notification from our Partners they are currently observing messaging latency issues towards some Canadian carriers. That may cause a delay in the delivery of SMS messages from Toll-Free Numbers. This issue may be impacting MT messaging as well as DLRs.
We apologize for any inconvenience and appreciate your patience. We will inform you once the issue has been resolved.
Posted Nov 26, 2021 - 06:06 PST
This incident affected: Operator Alerts (Operator Alerts WW).