This incident has been resolved. We found the issue to be around how assets are cached on our CDN and employee's browsers. We have updated our CDN configuration and are no longer seeing the issue. Thank you for your patience and understanding.
Posted Feb 19, 2021 - 17:51 PST
Update
The engineering team has identified what they think is the underlying cause. The team is working to deploy the changes now.
Posted Feb 19, 2021 - 15:16 PST
Monitoring
We've deployed initial fixes and are monitoring to see if our changes have had the intended impact.
Posted Feb 19, 2021 - 10:13 PST
Identified
We continue to investigate the issue. We have identified the root cause and are working on a resolution.
Posted Feb 19, 2021 - 09:34 PST
Investigating
We are investigating reports of intermittent page loading issues when accessing Lattice. A refresh may resolve the issue, but our engineering team is working on a permanent solution.