Email Disappearing in My Volusion
Incident Report for Volusion
Resolved
This incident has been resolved.
Posted Jun 22, 2021 - 14:09 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2021 - 13:09 CDT
Update
We are continuing to investigate this issue.
Posted Jun 22, 2021 - 12:08 CDT
Investigating
We are currently investigating an issue where email account details are missing within My Volusion's Manage Email page. Customers using our mail service will not be able to create new accounts or manage new ones at this moment. Existing email accounts should still be operational.
Posted Jun 22, 2021 - 10:55 CDT
This incident affected: Volusion Platform (Email Services).
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