Issues due to high traffic
Incident Report for Crowdcast
Resolved
Confirming all systems are back to normal. In summary we had a crowdcast event that had massive attendance which put a stress on our systems and are making updates to prevent this scenario in the future.
Posted Mar 25, 2021 - 11:39 PDT
Monitoring
All systems are back to normal but we'll continue monitoring load.
Posted Mar 25, 2021 - 11:31 PDT
Update
We are continuing to work on a fix for this issue.
Posted Mar 25, 2021 - 11:29 PDT
Identified
Site is back to loading normally but we're working on getting our chat service back online.
Posted Mar 25, 2021 - 11:22 PDT
Update
We are continuing to investigate this issue.
Posted Mar 25, 2021 - 11:15 PDT
Update
We are continuing to investigate this issue.
Posted Mar 25, 2021 - 11:12 PDT
Investigating
We are currently experiencing server issues due to high traffic and this might affect load times.
Posted Mar 25, 2021 - 10:55 PDT
This incident affected: Browser App, API Server, and iOS App.