Splunk Observability Synthetic Monitoring tests unavailable from some locations due to Cloud Provider outage

Incident Report for Splunk Observability Cloud US1

Resolved

The AWS outage is resolved and all Synthetics locations including aws-ap-southeast-2-per-1 are now working as expected.
Posted 1 year ago. Sep 17, 2023 - 20:21 PDT

Update

Tests in all locations except aws-ap-southeast-2-per-1 are also now working again. Only tests from location aws-ap-southeast-2-per-1 continue to be delayed or non-functional.
Posted 1 year ago. Sep 17, 2023 - 13:29 PDT

Update

Tests in location aws-us-west-2-las-1 are now working again. Tests from locations aws-eu-central-1-ham-1 and aws-ap-southeast-2-per-1 continue to be delayed or non-functional. We continue to work with AWS to get these locations working and will notify you of any change in the functionality of these locations.
Posted 1 year ago. Sep 17, 2023 - 12:13 PDT

Update

The AWS outage continues in these three locations. We as of yet do not have an expected resolution time from AWS.
Posted 1 year ago. Sep 17, 2023 - 09:41 PDT

Update

The AWS outage continues in the three locations. We do not have an expected resolution time from AWS.
Posted 1 year ago. Sep 16, 2023 - 08:07 PDT

Update

AWS continues to experience an outage in the aws-eu-central-1-ham-1, aws-ap-southeast-2-per-1 and aws-us-west-2-las-1 locations. Synthetic Monitoring tests from these locations continue to be missing or delayed. We will update the incident as we receive updates from AWS.
Posted 1 year ago. Sep 16, 2023 - 04:33 PDT

Investigating

The Cloud Provider (AWS) is currently experiencing an outage in the aws-eu-central-1-ham-1, aws-ap-southeast-2-per-1 and aws-us-west-2-las-1 locations starting at around 7:21 PT. Synthetic Monitoring tests scheduled from this location may experience issues, and runs from this location may be missing or delayed until the issue is resolved. We have opened a case with AWS. Other locations are running normally. We will update the incident as we receive updated information.
Posted 1 year ago. Sep 15, 2023 - 21:52 PDT
This incident affected: Splunk Synthetics Monitoring (Splunk Synthetics Monitoring Runners).