Update - Availability Interruption - Bloomreach Cloud
Incident Report for Bloomreach
Resolved
Dear Customer,

The issue has been resolved.

Best Regards,
Bloomreach Support Team.
Posted Jul 01, 2022 - 08:47 CEST
Investigating
Bloomreach is continuing to work with our upstream provider and they are working to resolve.

We will continue to provide status updates.

Best regards,
Bloomreach Support team
Posted Jul 01, 2022 - 08:21 CEST
Identified
Dear Customer,

We are currently experiencing a disruption in the availability of the Bloomreach Cloud platform.
We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.

After an initial investigation into the availability interruptions on the Bloomreach Cloud, we concluded that the cause is that one of our upstream providers is experiencing technical problems. We are in close contact with our upstream provider and they are working to resolve the problem.

As soon as we have any new updates, or an estimated resolution time, we will be sure to share with you.

Kind regards,
Bloomreach Support team.
Posted Jul 01, 2022 - 03:31 CEST
This incident affected: Bloomreach Cloud (Bloomreach Cloud US).