Possible Stir/Shaken Issue on Outbound Traffic

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 09, 2022 - 08:33 EDT

Monitoring

At this time the instances are decreasing and we're monitoring for stability. We've also developed a remedy to run during regular the next regular maintenance window in order to mitigate fully.

Posted Aug 08, 2022 - 17:13 EDT

Investigating

Bandwidth teams have identified a small subset of calls passing though our Atlanta Data Center that are not receiving a STIR/SHAKEN signature. All teams are actively working to restore signature insertion.

Posted Aug 08, 2022 - 16:41 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States).