Important SysAid Update: Cloud Outage at our EU data center
Incident Report for SysAid
Resolved
This incident has been resolved.
Posted Aug 31, 2021 - 08:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2021 - 08:03 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 31, 2021 - 07:55 UTC
Identified
SysAid is experiencing an outage on EU cloud INST15,16,17.

We’re working to resolve this issue as soon as possible. Our top priority is to ensure that you’re up and running at all times.

You will receive the next update email at from cloudupdates@sysaid.com.

You can also visit the following page for ongoing updates:
SysAid’s Cloud Status Page

We’re here to answer all of your questions.

Feel free to contact your account manager directly if you need anything further.

Sincerely,
The SysAid Team
Posted Aug 31, 2021 - 07:54 UTC
This incident affected: Europe (INST15EU, INST16EU, INST17EU).
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