Disruption in promotional messaging

Incident Report for Affirm

Resolved

Affirm's promotional messaging is appearing correctly on merchant's sites

Posted Mar 30, 2023 - 07:44 PDT

Update

We are continuing to investigate this issue.

Posted Mar 30, 2023 - 07:42 PDT

Update

Our engineering teams are rolling back to a stable version of the promotional messaging while we continue investigating the root cause.

Posted Mar 30, 2023 - 07:33 PDT

Investigating

We are aware of an issue where Affirm's promotional messaging is not appearing on merchant sites as expected. Our team is currently investigating, and we will provide additional updates as soon as possible.

Posted Mar 30, 2023 - 07:06 PDT

This incident affected: Affirm Promotional Services (US).