Document Generation Delays

Incident Report for PDF Generator API

Resolved

This incident has been resolved.

Posted May 14, 2022 - 19:34 UTC

Update

We are continuing to monitor for any further issues.

Posted May 14, 2022 - 19:22 UTC

Update

We are continuing to monitor for any further issues.

Posted May 14, 2022 - 18:43 UTC

Update

We are continuing to monitor for any further issues.

Posted May 14, 2022 - 18:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 14, 2022 - 18:28 UTC

Investigating

Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.

Posted May 14, 2022 - 18:04 UTC

This incident affected: General Cloud Service (Document Generation Service).