Disruptions in service under investigation
Incident Report for SysAid
Resolved
This incident has now been resolved.
Posted Sep 28, 2022 - 14:45 UTC
Monitoring
We are happy to update our team has identified the cause of the Service Disruption affecting INST04US and implemented a solution. We expect the situation to now be resolved but would appreciate your confirmation on the matter.

Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding through this situation.
Posted Sep 28, 2022 - 14:24 UTC
Update
We are continuing to investigate this issue.
Posted Sep 28, 2022 - 14:06 UTC
Investigating
We detected an issue where our cloud is experiencing Service Disruption on INST04US.

We’re working to resolve this issue as soon as possible and we will keep you updated with progress.

Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.

Kind regards,
Posted Sep 28, 2022 - 13:50 UTC
This incident affected: North America (INST04US).
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