Box Service Disruption

Incident Report for BetterCloud

Resolved

We have resolved the issue related to Box integrations for some customers. Box integrations are now functioning as expected. We apologize for any inconvenience. If you have any questions, feel free to contact our support team at support@bettercloud.com.

Posted Jan 27, 2023 - 13:32 EST

Update

We are continuing to investigate this issue.

Posted Jan 27, 2023 - 12:25 EST

Investigating

We are investigating an issue with the Box integration in relation to validating tokens. We are investigating the issue and will post another update as soon as possible. We apologize for any inconvenience. If you have any questions, feel free to contact our support team at support@bettercloud.com or feel free to open a chat from your BetterCloud instance.

Posted Jan 27, 2023 - 12:25 EST

This incident affected: Integrations (Box).