Temporary Databoard and WebApp loading delays
Incident Report for Databox
Resolved
This incident is now resolved and all user interactions and Databoards are now loading as expected.
Posted Nov 25, 2021 - 05:23 EST
Monitoring
We have identified the source of the issue and successfully resolved it.

All user interactions work as expected again. Some Databoards might still take longer time to load until we clear all pending queues.

We will resolve this incident once all loading times are back to normal.
Posted Nov 25, 2021 - 03:49 EST
Investigating
Since 2:56 EDT (8:56 CET) we have been experiencing temporary Databoard loading delays. Other user interactions when navigating the WebApp can also be delayed.

The issue can be identified by having Databoards and WebApp pages load indefinitely.

We are already working on resolving this and will share an update soon.
Posted Nov 25, 2021 - 03:25 EST
This incident affected: Databox Web Application.