Issue with XDP Tracking Updates

Incident Report for Scurri

Resolved

This incident has been resolved.

Posted Jan 26, 2023 - 14:06 GMT

Update

We are continuing to investigate this issue.

Posted Jan 26, 2023 - 14:05 GMT

Investigating

We have identified an issue with accessing the XDP server to collect tracking information.

We have raised this issue with XDP, who are investigating.

Currently, no tracking updates are being processed for XDP.

Tracking updates can be viewed via the XPD tracking link.

The generation of XDP labels is not affected.

Please check back here for updates on this issue.

Posted Nov 09, 2022 - 12:00 GMT

This incident affected: Scurri Platform API and Scurri front-end.