Delays in Incident Creation via Email
Incident Report for SolarWinds Service Desk
Resolved
This issue has been resolved. Please reach out to Support at ServiceDeskSupport@Solarwinds.com if you experience additional delays.
Posted Apr 29, 2021 - 16:53 EDT
Monitoring
A fix has been deployed for this issue. We'll continue to monitor progress for any additional delays.
Posted Apr 29, 2021 - 11:00 EDT
Identified
We have identified an issue with our Email vendor that's resulting in intermittent delays in Incident Creation via Email. Our vendor is currently working on a fix for this issue. We'll update the Status Page accordingly as we receive updates.
Posted Apr 28, 2021 - 16:39 EDT
This incident affected: SolarWinds Service Desk [USA] (Email services).