Global Payments Status - SEV-3 (Medium) TSYS System Incident

SEV-3 (Medium) TSYS System Incident - SFTP File Transfer Mailboxes

Incident Report for Global Payments

Resolved

This incident was resolved at 7:41 pm MDT when teams resolved a file transfer issue and service was restored.

Teams will be working on steps for remediation and prevention of future occurrences.

Posted Jun 20, 2021 - 19:51 MDT

Investigating

We are aware of an issue with SFTP file transfer mailboxes and are investigating this matter further.

Our teams are working to resolve the issue as quickly as possible.
We will provide regular updates until the situation is corrected.

Posted Jun 20, 2021 - 19:26 MDT

This incident affected: File Transfer Mailbox and SFTP Mailbox SGS.TSYSACQUIRING.NET.