Draw Desk and Global Search Indexing Delays
Incident Report for Built Technologies
Resolved
We have confirmed that data processing for Draw Desk and Global Search has fully caught up. If you continue to see any issues, please contact Built Support.
Posted Jan 05, 2023 - 17:08 CST
Monitoring
We have identified the root cause of this issue and deployed a fix. We expect all data to catch up by a target of 6 PM CST.

The data in “Manage Draw” and the draw card on the loan page are reflecting the most up to date information, and the “Notification” page is current as well.
Posted Jan 05, 2023 - 15:14 CST
Identified
We were notified of a delay in data updating on Draw Desk and in our Global Search Functionality. We have identified the error and are actively working on the solution.

The data in “Manage Draw” and the draw card on the loan page are reflecting the most up to date information, and the “Notification” page is current as well.
Posted Jan 05, 2023 - 14:11 CST
This incident affected: Built Service Availability (Project Administration, Accounting and Draw Processing).